Frequently Asked Questions: Here are a few of the questions we get asked the most. If you don’t see what’s on your mind, reach out to us anytime by phone (757-858-8090) or email (contact@wingdom.com).
ABOUT WYLD'S WINGDOM
Do you sell to the general public?
What are your hours of operation?
Do you ship outside the United States?
How much is shipping?
NAVIGATING WINGDOM.STORE
Can I create my own login if I don't have an account on this site?
I already have an account with Wyld's Wingdom. What's my login and password?
If this is your first time using our new site, you may need to contact Wyld’s Wingdom to verify your account from the old site was transferred over.
How do I log into the shopping cart?

Please note buttons and links may appear different on tablets and phone devices.
If you are already in the shopping cart, you can click on the “Login to see price” link under each item.

You can also click on the “My Account” option in the top menu to log in.

If you do not have a login for this site and you are a retail store, please contact us at contact@wingdom.com or call us at 757-858-8090 to setup an account.
How do I find what I want to order?
You can find items on Wingdom.Store using the Category and Manufacturer menus on the side of the screen. Products are broken up into main categories like Toys, Food and Treats, and Accessories. Each main category may have subcategories like Hanging Toys, Foot Toys, and Foraging Toys.
Can I order by the 6-digit Wyld's Wingdom number instead of browsing the categories?

On the form, fill in the 6 digit Wyld’s Wingdom number and the quantity you wish to order.

Click on the “Add to Cart” button to add these items to your current cart. If you enter an item that’s not available, you will get a notice saying it was an invalid item. After using this form, you may want to confirm these items were added to your cart before placing your order.
INVENTORY AND IN STOCK QUESTIONS
How many products do you have available?
Do you carry products for dogs, cats, rabbits, guinea pigs...?
Do you sell cages?
Are there price breaks for buying full cases?


If a product is not listed on the site, is it discontinued?
Unfortunately with recent supply chain issues, this does mean many items you may be looking for are not on the site for ordering. If you would like to know if any item has been permanently discontinued, you can always send us an e-mail or give us a quick call.
Why don't you show current in stock quantities?
We may also have something coming into the warehouse within the next few days that we can include on your order but would appear as out of stock at the time of placing your order if our web site was linked to our inventory counts. As mentioned above, if we know it won’t be available for a long period of time, we will remove it from the shopping site so you know to order something else. If it’s on the web site, it is most likely in stock or we are expecting it soon.